Delete your Ally account
In the app
- Open Ally and tap the ⋮ menu.
- Choose Delete my account, read what happens, and tap Continue.
- Enter your password and confirm. You are signed out on every device.
Without the app
Email support@alliumproject.com from the email address on your Ally account, with your name and your employer. We check that the request is yours and then delete the account exactly as the app would. We reply to confirm when it is done.
What is deleted
- Your sign-in email and password are deleted.
- Your signed-in sessions are ended, on every device.
- Your device push tokens are revoked, so Ally can no longer send you notifications.
- The text of your chats with Ally's assistant is deleted.
We send a short confirmation to your old email address. If you did not ask for this, contact your manager or support@alliumproject.com right away.
What your employer keeps
Deleting your account closes your Ally sign-in; it does not erase your employment record. These work records belong to your employer and stay under their retention policy:
- Your schedule, attendance and hours.
- Safety and performance records, grades and coaching.
- Tickets, call-outs, time-off and shift requests you sent.
- Incident and injury reports.
Your employer is told that you deleted your account. If you come back, they can restore your access. To ask for more of that information to be deleted or exported, contact your employer.
Read more in our privacy policy, or contact support.